Section 1 – Collection of Information
When you make a purchase from our store, we collect the personal information you provide—such as your name, address, and email address—as part of the buying and selling process. We also automatically receive your computer’s IP address to help us understand your browser and operating system. This information is used for analytics, security, and performance optimization.
Email Marketing: With your express permission, we may send you emails about our store, new products, exclusive offers, and updates.
SMS Marketing: With your consent, we may send you text messages about our products, promotions, and checkout reminders. These reminders are sent automatically based on your interactions with our website, such as leaving items in your cart.
We use cookies and similar technologies to track your behavior on our site, remember preferences, and analyze traffic. These technologies may collect data such as IP address, browser type, time spent on pages, and clicks. You can choose to disable cookies through your browser settings.
Section 2 – Consent
How do we obtain your consent?
When you provide personal information to complete a transaction—such as placing an order, verifying your payment method, or arranging delivery—we interpret this as consent to use that data for those purposes only. For any secondary uses, such as marketing communications, we will explicitly ask for your consent or give you a clear way to opt in.
How do I withdraw my consent?
If you change your mind, you may withdraw your consent at any time by contacting us at info@qyola.com. You can also unsubscribe from marketing emails via the link in the message or reply “STOP” to text messages.
Section 3 – Disclosure
We may disclose your personal information if legally required to do so or if you breach our Terms of Service.
Section 4 – Shopify
Our store is hosted on Shopify Inc., which provides us with a secure online e-commerce platform.
Your information is stored within Shopify’s databases and protected by industry-standard security protocols such as firewalls and encrypted storage.
Payments:
If you choose a direct payment method, your credit card details are stored and processed by Shopify. The information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction details are only kept as long as necessary to complete your purchase, and then deleted.
All payment gateways used by our store comply with PCI-DSS, a set of security standards developed by major credit card companies (Visa, MasterCard, American Express, and Discover) to ensure safe handling of payment information.
Section 5 – Third-Party Services
We use third-party service providers to assist in fulfilling our services, including payment processing, shipping, and customer communications.
These providers only collect, use, and disclose your personal data to the extent necessary to perform the services we’ve hired them for.
Please note that some providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving such a provider, your data may be subject to the laws of that jurisdiction. For example, if you are in the EU and your payment is processed by a provider based in the United States, your data may fall under U.S. law such as the Patriot Act.
Once you leave our website or are redirected to a third-party platform (e.g., for payment), our Privacy Policy no longer applies, and we encourage you to read the privacy practices of that third party.
Our website uses Google Analytics to collect information about visitor behavior, such as page views, time spent on the site, and navigation patterns. This helps us improve our website and services. Collected data may include your IP address, browser type, device type, and operating system.
Section 6 – Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional security practices to protect your data.
Section 7 – Age of Consent
By using this site, you confirm that you are either at least the age of majority in your state or province of residence, or you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
Section 8 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will take effect immediately once posted on this page. If we make significant changes, we will clearly communicate them here so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
If our store is acquired or merges with another company, your personal information may be transferred to the new owners so we can continue providing services to you.
Questions and Contact Information
For any inquiries, to access, correct, modify, or delete your personal information, or to file a complaint, please contact us at info@qyola.com.